Frequently Asked Questions

How much is the membership/subscription?

$35.99CAD *yearly subscription*

How often will I receive my MY BLACK BOX?

Bi-monthly = every 2 months = every other month

When will I be charged for my charged for my subscription?

You will be billed for the current month’s box the day you subscribe to MY BLACK BOX CLUB. Your next payment will automatically be scheduled for the same date of first purchase in 2 month, beginning at 12am.

How often am I billed?

You have the option to be billed bi-monthly or annually.

How can I cancel my account?

To cancel your account, go to profile/account, click on cancel subscription.

Can I skip a renewal?

No. If a customer wants to skip a renewal, you’ll need to cancel their pending order after it’s placed. You can also contact us to delay your next subscription renewal or to push all scheduled renewals to a later date.

Where does MBBC Currently ship to?

We currently only ship to Canada & USA

How do I become a Vendor?

Please visit our vendor page and fill out the form.